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FAQ

All You Need to Know

Traveling by cruise should be smooth and enjoyable. Having the right information helps you plan ahead, stay safe, and make the most of your journey. Here, you’ll find key details to ensure a seamless experience.
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What are the port’s operating hours?

From 9 am to 6 pm.

Where is the cruise port located, and what is its address?

Cruise Terminal Sporgente Centrale – porto, 95121
Catania – Italy

Is Wi-Fi available at the cruise port?

Yes, it is.

Is assistance available for passengers with disabilities?

The cruise terminal is accessible to Persons with Reduced Mobility (PRM).
A wheelchair rental service is also available.
Personalized assistance is available upon request.

Can my family and friends come to see me off on my cruise?

Yes, but they can accompany you only up to the terminal area. Access to the quay or boarding area is not permitted for those without a ticket or special authorization.

How can I get to the cruise port from the airport, and how far is it?

From Catania “Vincenzo Bellini” Airport
(Fontanarossa, distance: 5.3 km – travel time: approx. 12 minutes)

By car – follow the signs to Catania city center and the port

By bus – urban bus no. 534 and the special “Alibus” airport shuttle

By taxi

What transportation options available to and from the port?

From Catania “Vincenzo Bellini” Airport
(Fontanarossa, distance: 5.3 km – travel time: approx. 12 minutes)
By car – follow the signs to Catania City Center – Port
By bus – urban line 534 and the special “Alibus” airport shuttle
By taxi
From Catania Centrale Railway Station (Piazza Papa Giovanni XXIII) and Bus Terminal
(distance: 2.1 km – travel time: approx. 6 minutes)
On foot – walk along Via VI Aprile heading west, then through Piazza dei Martiri and Via Dusmet;
By bus – lines 427, 429, 431R, and 439
By metro – Borgo–Porto line
By taxi
From Circumetnea Railway Station, Via Caronda
(distance: 3.1 km – travel time: approx. 8 minutes)
By bus – lines 429, 431R, 449, and 936
By metro – Borgo–Porto line
By taxi
From A18 Messina–Siracusa Motorway and A19 Palermo–Catania Motorway
(distance from Catania ring road exit: 7.5 km – travel time: approx. 15 minutes)
By car – follow the signs to Catania City Center – Port

Is parking available at the port?

For cruise passengers departing from the Port of Catania, Catania Cruise Port offers a 24-hour monitored open-air parking area located on the Molo Sporgente Centrale, just a few steps from the cruise terminal and the ship’s berth.

For more information and to book online, please follow this link.

Our offices are always available at the following contacts:

Phone: +39 095 746 5114
Email: info@cataniacruiseterminal.it

Is a shuttle service available at the port?

Cruise ship passengers are usually required to take a shuttle that transports them from the ship to the port gates, as walking freely within the port area is not allowed.

When should I arrive at the port before my cruise?

You should arrive 3–4 hours before departure: this is the standard recommended time for check-in and boarding. Alternatively, follow the time indicated on your ticket—some cruise lines assign a specific boarding time slot, and respecting it can help you avoid waiting.

Where do I check in and board the cruise ship?

Check-in takes place at the check-in area, and boarding is at the Cruise Terminal Sporgente Centrale.

Is there security screening at the port?

Yes

What are the baggage restrictions?

Cruise luggage restrictions may vary slightly from one cruise line to another, but there are some common general rules. For safety reasons, cruise lines prohibit certain items such as sharp objects or weapons, candles and incense, and illegal substances.

Are baggage handling services available?

Yes. Upon arrival at the terminal, luggage is handed over to port staff, who will deliver it directly to your cabin.

What should I do if I lose something at the port?

If you notice the loss while you are still there, immediately contact a security staff member.

Is a passport or visa required to cruise to Catania?

For a cruise departing from or stopping in Catania, the required documents depend on your citizenship and the countries included in the itinerary, that could an ID, passport or VISA.

What should I pack?

Comfortable clothing for the day and something more elegant for the evening. Don’t forget your travel documents, passport or ID card, tickets, credit cards, and a power adapter. Also, bring essential toiletries, sunscreen, and personal medications. Prepare a small backpack for shore excursions.

What are the baggage restrictions?

Cruise luggage restrictions may vary slightly from one cruise line to another, but there are some common general rules. For safety reasons, cruise lines prohibit certain items such as sharp objects or weapons, candles and incense, and illegal substances.

Will my mobile phone work in Catania?

Yes, it will.

What form of currency does Catania use?

Euro.

Is tipping expected in Catania?

No, it’s not.

What are the top attractions near Catania?

Top attractions near Catania:

Mount Etna
The highest active volcano in Europe, perfect for hiking, guided tours, and breathtaking views.

Piazza del Duomo and Cathedral of Saint Agatha
The vibrant heart of the city, home to the majestic cathedral and the iconic Elephant Fountain.

Roman Theatre and Odeon
Archaeological sites in the historic center that showcase the city’s Roman heritage.

Via Etnea
Catania’s main shopping and strolling street, surrounded by Baroque architecture and lively cafés.

Castello Ursino
A 13th-century fortress turned museum, featuring art collections and historical artifacts.

La Pescheria (Fish Market)
Catania’s bustling and authentic fish market—an ideal place to experience local flavors and Sicilian atmosphere.

Monastery of San Nicolò l’Arena
One of the largest monastic complexes in Europe, now a university site and UNESCO World Heritage location.

Aci Castello and Aci Trezza
Seaside villages just a few kilometers from Catania, known for their sea stacks and coastal castle.

Taormina
A charming hilltop town with sea views, famous for its Greek Theatre and elegant boutiques.

Syracuse and Ortigia
Rich in Greek and Baroque history, with the island of Ortigia offering a captivating historic center.

Is there a local tour operator I can book with?

Yes, at the Catania cruise terminal, there are local tour operators with whom you can book excursions directly upon disembarking. As soon as you get off the ship, you’ll find operators offering city tours, visits to historical sites or panoramic tours.

What are the rules of the road in Catania?

The road rules in Catania are in line with those of the rest of Italy, as the city follows the laws of the Italian Highway Code (Codice della Strada).

What time zone is Catania in?

Catania is in the Central European Time (CET) zone.

What’s the weather like in Catania?

In general, Catania enjoys a Mediterranean climate.

How can I contact the port for business inquiries?

By submitting your proposal to the email address
info@cataniacruiseterminal.it

from 9 am to 6 pm

What port services are available for cruise lines at Catania Cruise Port?

Catania Cruise Port offre servizi completi per garantire un’esperienza fluida e piacevole per le compagnie di crociera e i passeggeri. Il porto dispone di moderne strutture per l’attracco, un terminal passeggeri dedicato con banchi di check-in e servizi doganali, e opzioni di trasporto efficienti, tra cui navette, taxi e autonoleggi. La sicurezza è una priorità assoluta con sorveglianza attiva 24 ore su 24, mentre i passeggeri possono usufruire di servizi come negozi e Wi-Fi gratuito. Grazie all’accesso comodo alle attrazioni di Catania e a una gestione portuale esperta, il porto offre un’esperienza senza soluzione di continuità sia per gli operatori crocieristici che per i viaggiatori.

Are there opportunities for vendors and suppliers to work with the port?

Yes, there are.

How can I partner with the port for business opportunities?

By submitting your proposal to the email address info@cataniacruiseterminal.it

What are the health and safety protocols for business operations?

The health and safety protocols for commercial operations at the Port of Catania follow national and international regulations regarding public health, workplace safety, and risk prevention. In particular, the port authorities collaborate with the USMAF (Maritime, Air, and Border Health Office) and the Port Authority to ensure the health control of crews and passengers, especially in the case of health emergencies or pandemics.

Are there spaces available for rent at the port?

Yes, there are.

Can I advertise my business at the port?

Yes, it’s possible.

What are the port fees and tariffs?

For detailed and up-to-date information, it is advisable to contact the administration office of Catania Cruise Port.

How do I book a berthing space?

To book a berth for a cruise ship at the Port of Catania, it is necessary to follow the procedures established by the Port System Authority of the Eastern Sicily Sea. According to the Berth Allocation Regulation, requests must be submitted by the cruise companies through their maritime agents to the Port Authority.

How can I stay informed about port news and updates?

By checking the website https://www.cataniacruiseport.com/

Who do I contact for emergency assistance?

In case of emergency at the Port of Catania, you can contact the European emergency number 112, which is available 24 hours a day.

How can I join the Catania Cruise Port team?

You can check for open positions in the careers section of the website cagliaricruiseport.it or submit a spontaneous application by sending an email to info@cataniacruiseterminal.it

How can I contact the port for business inquiries?

By submitting your proposal to the email address
info@cataniacruiseterminal.it

from 9 am to 6 pm

What port services are available for cruise lines at Catania Cruise Port?

Catania Cruise Port offre servizi completi per garantire un’esperienza fluida e piacevole per le compagnie di crociera e i passeggeri. Il porto dispone di moderne strutture per l’attracco, un terminal passeggeri dedicato con banchi di check-in e servizi doganali, e opzioni di trasporto efficienti, tra cui navette, taxi e autonoleggi. La sicurezza è una priorità assoluta con sorveglianza attiva 24 ore su 24, mentre i passeggeri possono usufruire di servizi come negozi e Wi-Fi gratuito. Grazie all’accesso comodo alle attrazioni di Catania e a una gestione portuale esperta, il porto offre un’esperienza senza soluzione di continuità sia per gli operatori crocieristici che per i viaggiatori.

Are there opportunities for vendors and suppliers to work with the port?

Yes, there are.

How can I partner with the port for business opportunities?

By submitting your proposal to the email address info@cataniacruiseterminal.it

What are the health and safety protocols for business operations?

The health and safety protocols for commercial operations at the Port of Catania follow national and international regulations regarding public health, workplace safety, and risk prevention. In particular, the port authorities collaborate with the USMAF (Maritime, Air, and Border Health Office) and the Port Authority to ensure the health control of crews and passengers, especially in the case of health emergencies or pandemics.

Are there spaces available for rent at the port?

Yes, there are.

Can I advertise my business at the port?

Yes, it’s possible.

What are the port fees and tariffs?

For detailed and up-to-date information, it is advisable to contact the administration office of Catania Cruise Port.

How do I book a berthing space?

To book a berth for a cruise ship at the Port of Catania, it is necessary to follow the procedures established by the Port System Authority of the Eastern Sicily Sea. According to the Berth Allocation Regulation, requests must be submitted by the cruise companies through their maritime agents to the Port Authority.

How can I stay informed about port news and updates?

By checking the website https://www.cataniacruiseport.com/

Who do I contact for emergency assistance?

In case of emergency at the Port of Catania, you can contact the European emergency number 112, which is available 24 hours a day.

How can I join the Catania Cruise Port team?

You can check for open positions in the careers section of the website cagliaricruiseport.it or submit a spontaneous application by sending an email to info@cataniacruiseterminal.it

Is there a local tour operator I can book with?

Yes, at the Catania cruise terminal, there are local tour operators with whom you can book excursions directly upon disembarking. As soon as you get off the ship, you’ll find operators offering city tours, visits to historical sites or panoramic tours.

What are the rules of the road in Catania?

The road rules in Catania are in line with those of the rest of Italy, as the city follows the laws of the Italian Highway Code (Codice della Strada).

What time zone is Catania in?

Catania is in the Central European Time (CET) zone.

What’s the weather like in Catania?

In general, Catania enjoys a Mediterranean climate.

What are the top attractions near Catania?

Top attractions near Catania:

Mount Etna
The highest active volcano in Europe, perfect for hiking, guided tours, and breathtaking views.

Piazza del Duomo and Cathedral of Saint Agatha
The vibrant heart of the city, home to the majestic cathedral and the iconic Elephant Fountain.

Roman Theatre and Odeon
Archaeological sites in the historic center that showcase the city’s Roman heritage.

Via Etnea
Catania’s main shopping and strolling street, surrounded by Baroque architecture and lively cafés.

Castello Ursino
A 13th-century fortress turned museum, featuring art collections and historical artifacts.

La Pescheria (Fish Market)
Catania’s bustling and authentic fish market—an ideal place to experience local flavors and Sicilian atmosphere.

Monastery of San Nicolò l’Arena
One of the largest monastic complexes in Europe, now a university site and UNESCO World Heritage location.

Aci Castello and Aci Trezza
Seaside villages just a few kilometers from Catania, known for their sea stacks and coastal castle.

Taormina
A charming hilltop town with sea views, famous for its Greek Theatre and elegant boutiques.

Syracuse and Ortigia
Rich in Greek and Baroque history, with the island of Ortigia offering a captivating historic center.

Where is the cruise port located, and what is its address?

Cruise Terminal Sporgente Centrale – porto, 95121
Catania – Italy

Is Wi-Fi available at the cruise port?

Yes, it is.

Is assistance available for passengers with disabilities?

The cruise terminal is accessible to Persons with Reduced Mobility (PRM).
A wheelchair rental service is also available.
Personalized assistance is available upon request.

Can my family and friends come to see me off on my cruise?

Yes, but they can accompany you only up to the terminal area. Access to the quay or boarding area is not permitted for those without a ticket or special authorization.

How can I get to the cruise port from the airport, and how far is it?

From Catania “Vincenzo Bellini” Airport
(Fontanarossa, distance: 5.3 km – travel time: approx. 12 minutes)

By car – follow the signs to Catania city center and the port

By bus – urban bus no. 534 and the special “Alibus” airport shuttle

By taxi

What transportation options available to and from the port?

From Catania “Vincenzo Bellini” Airport
(Fontanarossa, distance: 5.3 km – travel time: approx. 12 minutes)
By car – follow the signs to Catania City Center – Port
By bus – urban line 534 and the special “Alibus” airport shuttle
By taxi
From Catania Centrale Railway Station (Piazza Papa Giovanni XXIII) and Bus Terminal
(distance: 2.1 km – travel time: approx. 6 minutes)
On foot – walk along Via VI Aprile heading west, then through Piazza dei Martiri and Via Dusmet;
By bus – lines 427, 429, 431R, and 439
By metro – Borgo–Porto line
By taxi
From Circumetnea Railway Station, Via Caronda
(distance: 3.1 km – travel time: approx. 8 minutes)
By bus – lines 429, 431R, 449, and 936
By metro – Borgo–Porto line
By taxi
From A18 Messina–Siracusa Motorway and A19 Palermo–Catania Motorway
(distance from Catania ring road exit: 7.5 km – travel time: approx. 15 minutes)
By car – follow the signs to Catania City Center – Port

Is parking available at the port?

For cruise passengers departing from the Port of Catania, Catania Cruise Port offers a 24-hour monitored open-air parking area located on the Molo Sporgente Centrale, just a few steps from the cruise terminal and the ship’s berth.

For more information and to book online, please follow this link.

Our offices are always available at the following contacts:

Phone: +39 095 746 5114
Email: info@cataniacruiseterminal.it

Is a shuttle service available at the port?

Cruise ship passengers are usually required to take a shuttle that transports them from the ship to the port gates, as walking freely within the port area is not allowed.

When should I arrive at the port before my cruise?

You should arrive 3–4 hours before departure: this is the standard recommended time for check-in and boarding. Alternatively, follow the time indicated on your ticket—some cruise lines assign a specific boarding time slot, and respecting it can help you avoid waiting.

Where do I check in and board the cruise ship?

Check-in takes place at the check-in area, and boarding is at the Cruise Terminal Sporgente Centrale.

Is there security screening at the port?

Yes

Are baggage handling services available?

Yes. Upon arrival at the terminal, luggage is handed over to port staff, who will deliver it directly to your cabin.

What should I do if I lose something at the port?

If you notice the loss while you are still there, immediately contact a security staff member.

What are the baggage restrictions?

Cruise luggage restrictions may vary slightly from one cruise line to another, but there are some common general rules. For safety reasons, cruise lines prohibit certain items such as sharp objects or weapons, candles and incense, and illegal substances.

What are the port’s operating hours?

From 9 am to 6 pm.

Is a passport or visa required to cruise to Catania?

For a cruise departing from or stopping in Catania, the required documents depend on your citizenship and the countries included in the itinerary, that could an ID, passport or VISA.

What should I pack?

Comfortable clothing for the day and something more elegant for the evening. Don’t forget your travel documents, passport or ID card, tickets, credit cards, and a power adapter. Also, bring essential toiletries, sunscreen, and personal medications. Prepare a small backpack for shore excursions.

Will my mobile phone work in Catania?

Yes, it will.

What form of currency does Catania use?

Euro.

Is tipping expected in Catania?

No, it’s not.

What are the baggage restrictions?

Cruise luggage restrictions may vary slightly from one cruise line to another, but there are some common general rules. For safety reasons, cruise lines prohibit certain items such as sharp objects or weapons, candles and incense, and illegal substances.

ADDRESS

Cruise Terminal Sporgente Centrale - porto, 95121
Catania - Italy

CONTACT

Phone: +39 095 746 5114

Mobile: +39 348 626 3681

info@cataniacruiseterminal.it

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